Roll Privacy Policy

Last Updated: March 14, 2024

Roll Camera, Inc (“Roll”, “we”, “us” or “our”) is committed to protecting your privacy and ensuring you have a positive experience when using our products and services. This Privacy Statement describes how we collect, process, and protect information about our users (“Users” or “you”). 

Roll collects information about you when you use our websites, mobile applications, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. By accessing or using our Services, you consent to the collection and processing of Your Information, which may include transferring, recording, storing, using, analyzing, combining, disclosing, deleting, or other uses as described in this Privacy Statement. “Your Information” refers to your personal data, which is information that relates to an identified or identifiable individual.

How We Receive & Collect Information

We may collect and process any information you enter and/or provide us through the use and interaction of our Services. This includes information that can identify you ("personal information"), including but not limited to:

Account Information: Information associated with a user registered with and using our Services, which may include first and last name, profile picture, and e-mail addresses. For enterprise users, we may also collect enterprise information including name and address of enterprise, company logo, contact information, account ID, account plan information, role, and authorized use of our Services on behalf of your enterprise.

Contacts and Calendar Integrations: Contact information added by users when using our Services, which may include contact information a user integrates from third-party apps or calendars. 

Settings: Information associated with the preferences and settings on a Roll user account, which may include audio and video settings, device settings, recording settings, screen sharing settings, and other settings and configuration information.

Device Information: Information about the mobile phones, computers, and other devices you and participants use when interacting with our Services, which may include information about the hardware models and IDs, device type, camera, microphone, speakers, PC name, MAC address, IP address, device attributes (like operating system version and battery level), WiFi information, and other device information. We may collect information regarding application-level events, basic usage information about your use of our Services, and may also store information locally on your device such as through browser web storage or application data caches.

Location Information: We may infer your approximate general location at a city or country level from your IP address.

Meeting Content and Context: Content generated in meetings that are hosted on our Services, which may include audio, video, transcriptions, written feedback, and files, as well as related context, such as invitation details, meeting name, or meeting participants. Content may contain your voice and image, depending on the user’s settings, what you choose to share, your settings, and what you do on our Services.

Audio/Video Recording: Recorded audio and/or video content (“ Recording Content”) from you when you use our Services to create a video call recording as a host or guest. Any Recording Content you provide may be made public by the host or other producer of the video call  at which point the Recording Content is not subject to privacy protections. You will be notified by visual and/or audio cues while you are being recorded.

Editor Content: Content you submit, upload, or use within our Services, including meeting recordings, other audio/video content, and information contained in the submission or which can be extracted from the content, such as transcription.

Product and Website Usage: Information about how users and their devices interact with our Services, such as: when participants join and leave a call; performance data; taps, clicks, keystrokes or actions (such as mute/unmute or video on/off), and other user inputs that help Roll to understand feature usage, improve product design, and suggest features; features used (such as screen sharing, editing, or export); and other usage information and metrics. This also includes information about when and how people visit and interact with Roll’s websites, including what pages they accessed, their interaction with the website features, and whether or not they signed up for our Services.

Log Files, Cookies and Anonymous Identifiers: Information about how you and site visitors interact with our Services, preferences expressed, and settings chosen, in some cases, is done through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers. A cookie is a small text file placed on your device. It may be possible to refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. We also gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality, and to document your consent to receiving products, services or communications from us.

Analytics: We may use Google Analytics, MixPanel, and Intercom to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit For information on the privacy practices of MixPanel, please visit For information on the privacy practices of Intercom, please visit

Communications with Roll: Information about you, such as your email address, when communicating with Roll, including information requested about our Services, newsletter registrations, customer or technical support requests, job applications, and other inquiries.

Interactive Features and Community Forums: Information associated with interactive features such as community forums, blogs, or social media pages. Any content you provide on these channels will be considered “public” and is not subject to privacy protections.

Job Applications: Information associated with job opportunities  on our Services. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use your information to assess your qualifications.

Marketing Conferences, Events, and Other Initiatives: Information associated with conferences, trade shows, marketing events, surveys, or marketing initiatives where we collect personal information from individuals who interact with or express interest in our Services. If you decide to participate, you may be asked to provide certain information which may include personal information.

Information from Partners: Information about users from third-party companies, such as market data enrichment services, including information about a user’s company size or industry.

How We Use Information

We may use personal data for the following business purposes:

Provide Roll Products and Services: To provide our Services to users, and those participants they invite to join meetings and recordings hosted on their accounts, including to customize product features and recommendations for users. Roll also uses personal data, including contact information, to route invitations and notifications to recipients when people send invitations using our Services. This may also include using personal data for customer support, which may include accessing audio, video, and files, at the direction of users. We also use personal data to manage our relationship and contracts with users, including compliance with contractual obligations, and related administration.

Product Research and Development: To develop, test, and improve the quality of our Services including, for example, content-related features, and to troubleshoot products and features.

Marketing: To market Roll products, features, and services, including based on your product usage, information about how and when you visit our websites, and your interactions with them.

Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure our Services.

Communicate with You: We use personal data (including contact information) to communicate with you about Roll products, features, and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.

Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.

How We Share Information

As a general rule, Roll does not share your personal information with third parties for the third parties’ direct marketing purposes. In certain circumstances, we may share the information we collect as described in this Privacy Statement to run our business, to provide and improve our Services, and to comply with legal requirements, including as follows:

Publicly Available Information

Any information that you submit by posting publicly to our Services or outside of our Services, such as on public distribution platforms like YouTube, Instagram, TikTok, etc will be available to users and the general public. At which point any Recording Content or information associated with our Services that you choose to publicly disclose, is not subject to privacy protections.

Information You May Share on our Services

Within Roll Services: You may use our Services to share information with other users directly, e.g., by recording a meeting with another user or making a video available to a certain group of users. Roll cannot control how other users may use or disclose the personal information that you share with them.

Social Sharing Features: Our Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

Links to Third-Party Websites: Our Services, as well as the email messages sent with respect to our Services, may contain links or access to websites operated by third parties that are beyond our control. Links or access to third parties from our Services are not an endorsement by us of such third parties, or their websites, applications, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties. These third parties may send their own cookies to you and independently collect data. If you visit or access a third-party website, application or other property that is linked or accessed from our Services, we encourage you to read any privacy policies and terms and conditions of that third party before providing any personally identifiable information.

Information We May Share on our Services

We may share personal data with companies, organizations or individuals outside of Roll in the following circumstances:

With Consent: We may share personal data with companies, organizations, individuals outside of Roll and others when we have consent from an individual (as applicable).

Within Roll Services: Certain actions you take may be visible to other users of our Services. For example, when you participate in a video meeting recording, recording data and files, the host and employees or contractors of the host may have access to this content and information.

Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share personal data with third-party vendors and service providers, including providers of hosting services, video and audio applications and infrastructure, cloud services, and other information technology services providers, event management services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Roll or as required by law.

Legal Reasons and Requirements: Roll may share personal data if we believe that access, use, preservation or disclosure of the information is reasonably necessary to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.

Marketing and Analytics Partners: Roll uses third-party marketing and analytics providers: to provide statistics and analysis about how people are using our Services and our website; to provide marketing for our Services. These third-party partners may receive information about your activities on our website through third-party cookies placed on Roll’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool. Where required by law, Roll will first obtain your consent before engaging in the marketing activities described.

Corporate Affiliates: We may share personal data with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with Roll. Our affiliates may use the personal data we share in a manner consistent with this Privacy Statement.

Corporate Transactions and Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Roll’s business or assets, including in connection with bankruptcy or similar proceedings.

Your Privacy Rights and Choices

You have the following rights and choices about your personal information, which may be exercised at any time by contacting us as described below: 

Access and Correct Your Information: You have the right to request access to the personal information that we have collected about you, and you have the right to update or correct that information as permitted by applicable law.

Delete Your Information: You have the right to request the deletion of your personal information. Please note that we may be permitted to keep certain personal information in accordance with applicable law, e.g., maintaining records of purchases for tax purposes or to provide our Services.

Opt Out of Promotional Information: You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.

In order to exercise any of your rights as to personal data controlled by Roll, please email us at Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others. As a user, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.

If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California, please refer to the respective dedicated sections below.

Children’s Information

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account.

Data Retention

We retain personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law.

The criteria used to determine our retention periods include the following:

  • The length of time we have an ongoing relationship with you and provide our Services to you (for example, for as long as you have an account with us or keep using our Services);
  • Whether users modify or delete information through their accounts;
  • Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements, the resolution of disputes, and applicable statutes of limitations, litigation, or regulatory investigation).


Roll is committed to protecting your personal data. We use reasonable and appropriate technical and organizational measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal data.

International Data Transfers

Roll operates globally, which means personal data may be transferred, stored (for example, in a data center), and processed outside of the country or region where it was initially collected where Roll or its service providers have customers or facilities – including in countries where meeting participants or users hosting meetings that you participate in are based.

Therefore, by using our Services or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States where we are established, as well as in other countries outside of the US. We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws.

European Data Protection 

Data Subjects Rights

If you are in the EEA, Switzerland, or the UK, your rights in relation to your personal data processed by us as a controller specifically include:

Right of access and/or portability: You have the right to access any personal data that we hold about you and, in some circumstances, have that data provided to you so that you can provide or “port” that data to another provider.

Right of erasure: In certain circumstances, you have the right to the erasure of personal data that we hold about you (for example, if it is no longer necessary for the purposes for which it was originally collected).

Right to object to processing: In certain circumstances, you have the right to request that we stop sending you marketing communications.

Right to rectification: You have the right to require us to correct any inaccurate or incomplete personal data.

Right to restrict processing: You have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).

If you have any other questions about our use of your personal data or would like to exercise your rights, please send a request to Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.

California Privacy Rights

California Consumer Privacy Act

Under the California Consumer Privacy Act of 2018 (CCPA), California residents may have a right to:

Right of Access: You have the right to access the categories and specific pieces of personal data Roll has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Roll has shared personal data.

Right of Deletion: Under certain circumstances, you have the right to deletion of personal data;

Right of Opt Out: You have the right to opt out of the “sale” of personal data, including information collected via cookies and similar technologies about your online activity. For our sites that use cookies, you will have the option to opt out of the use of cookies. You will need to set your preferences from each device and each web browser from which you wish to opt out.

Roll will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.

To exercise your rights, please contact us at Under the CCPA, only you or an authorized agent may make a request related to your personal data. Note that to respond to your requests to access or delete personal data under the CCPA, we must verify your identity. 

California’s Shine the Light Law

California Civil Code Section 1798.83, also known as “Shine The Light” law, permits California residents to annually request information regarding the disclosure of your personal information (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. We do not share personal information with third parties for the third parties’ direct marketing purposes.

Changes to our Privacy Statement

We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data. The date this Privacy Statement was last revised is identified as the “Last Updated” date at the top. Your continued use of our Services after we make changes to this Privacy Statement is deemed to be acceptance by you of those changes, so please check the policy periodically for updates.  If we make any material changes to the way we handle personal data as described here, we will notify you by posting an updated version of this Statement on our website.

How to Contact Us

If you have any privacy-related questions or comments related to this Privacy Statement, or wish to submit a request to exercise your rights as detailed in this Privacy Statement, please contact us at